Cannot Reply to Emails in Microsoft Outlook.

In the previous post I was giving some tips to solve if you having problems with replying or forwarding someone’s email using Microsoft outlook 2003. I have notices that there is another setting that will cause closing your Outlook when you try to reply or forward some emails.

Problem
Microsoft Outlook gets close when I try to reply to an email.
Microsoft Outlook gets close when I try to forward an email.
Or Outlook close with an error message when I try to reply or forward an email.


Reason

If you disable “Use Microsoft Word 2003 to Edit e-mail messages” by any chance and if you received an email from Outlook which enables this feature you will not able to forward or reply to this email. It will generate a runtime error. Either it will request you to report it to Microsoft or if you have disable this feature outlook will close without any error or warning.

Solution

Disable “Use Microsoft Word 2003 to Edit e-mail messages”. In that way you prevent someone else who is not using this feature in Outlook crashing his/her outlook when he/she try to forward or reply to your email.

If you are facing this error you can simply check whether you disable “Use Microsoft Word 2003 to Edit e-mail messages” and enable it temporary. Then you can request sender to disable this feature if you are in a position to do so.